account arrowhead-down arrowhead-up cart mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 


One time poster
Message 1 of 2
Message 1 of 2


El altavoz de mi móvil no funciona correctamente. Cuando lo pongo yo escucho a la otra persona, sin embargo ellos no me oyen a mi. 

Si no uso el altavoz el móvil funciona correctamente, también con auriculares  

Es posible q sea una actualización de software? O tengo q enviarlo a servicio técnico? 



My mobile speaker does not work properly. When I put it on I listen to the other person, however they do not hear me.

If I do not use the speaker the phone works correctly, also with headphones

Is it possible that it is a software update? Or do I have to send it to technical service?

Thank you


Message 2 of 2
Message 2 of 2

Re: Speaker

I also have the same issue, it only started yesterday (that's when I first noticed it), the mic works fine I think since I can record messages usin  WhatsApp without issue.


When I call like normal handset to ear everything is fine but when using the speaker to listen the other party cannot hear a single thing, why is this?


Can't be a hardware error... V


I have the Xperia F3211 running the latest available Android 7 update.