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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Sony Xperia XA with blurred vertical lines

One time poster
Message 31 of 36
1,296 Views
Message 31 of 36

Re: Xperia XA ultra display with white lines

I am also facing the same issue. Has Anyone got the problem solved.


@scoum63 wrote:

Hello we have some white blurry lines on my sister's xperia x, is there something to do?

 

20171119_140454_resized.jpg

20171119_140524_resized.jpg20171119_140556_resized.jpg


 

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Sony Xperia Support
Message 32 of 36
1,291 Views
Message 32 of 36

Re: Xperia XA ultra display with white lines

Hi @AkshayD, I am sorry to hear about what has happened. Slightly frowning Face

If you take a screenshot, it does not appear in them - right? Similar to other user reports here in the thread. If it is physical (does not show up in screenshots), then I am sorry to say that I can only refer you to have your device sent in to an authorized service center so that a technician can examine it for you. Slightly frowning Face

The easiest way to have your device sent in to an authorized service center is by getting in touch with your Local support team and asking them to assist you. They are well informed in regards to local warranty terms, service routines and consumer laws.

Let me know how it went!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 33 of 36
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Message 33 of 36

Re: Sony Xperia XA with blurred vertical lines

How was this issue resolved for you?

Message 34 of 36
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Message 34 of 36

Re: Sony Xperia XA with blurred vertical lines

I had loads of vertical lines, I went into display, set white balance higher, (3 colours up a bit) and image enhancment for photos and videos. They seem to be in the back ground I hardly notice, they are still there. Don't know if it will work for anyone else worth a try. I had double images before, then vertical lines OK now.

One time poster
Message 35 of 36
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Message 35 of 36

Re: Sony Xperia XA with blurred vertical lines

My phone fell inside the water now have the stripes on the screen what can I do

 

One time poster
Message 36 of 36
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Message 36 of 36

Re: Xperia XA ultra display with white lines



@AkshayD wrote:

I am also facing the same issue. Has Anyone got the problem solved.


@scoum63 wrote:

Hello we have some white blurry lines on my sister's xperia x, is there something to do?

 

20171119_140454_resized.jpg

20171119_140524_resized.jpg20171119_140556_resized.jpg


 


@AkshayD wrote:

I am also facing the same issue. Has Anyone got the problem solved.


@scoum63 wrote:

Hello we have some white blurry lines on my sister's xperia x, is there something to do?

 

20171119_140454_resized.jpg

20171119_140524_resized.jpg20171119_140556_resized.jpg


 


Mine just disappeared, I noticed it changed back to normal screen after I used flashlight.