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SONY XA battery % performance bug???!!!

Regular
Message 11 of 23
418 Views
Message 11 of 23

Re: SONY XA battery % performance bug???!!!

But my problem is some percentage performance bug…i will drain within seconds…no matter you didn't do anything…i will drain to next level about 2 second,and the other percentage normal and no problem
Adviser
Message 12 of 23
394 Views
Message 12 of 23

Re: Battery Drain

My battery is not at 10% yet, But I will have to charge my phone now, so I took the Screenshots as requested. Here is the link, just scroll through my photos

 

http://i1065.photobucket.com/albums/u384/Sparky8622/Screenshot_20170111-174013_zpsvs6fcxvs.png

 

Keep this in mind, what you see now is the results of my phone NOT being used the whole day. My phone just lied on the desk the whole day while I was working. I have not touched the phone otherwise ACCEPT this morning when I played Pokemon Go for 20min BEFORE work.

 

When I enter work, I lock my screen, and I put my phone on the desk, and there it stays for 10 HRS atleast, until I take my phone and go home, and I normally have to charge it because then I can not use my phone.

 

If it drains my battery this fast WITHOUT me even using the phone, imagine how fast it drains when I do use my phone

 

Also keep in mind that I disable my WI FI and also my Mobile Data

Sony Xperia Support
Message 13 of 23
351 Views
Message 13 of 23

Re: Battery Drain

Hi @Sparky862,

 

I am unable to view the screenshot you posted via that link. Could you please attach it as an image to your next post?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Regular
Message 14 of 23
333 Views
Message 14 of 23

Re: Battery Drain

and how can i solve my problem?????is need to change a new battery????it only bought for 2 weeks newphone.............hope sony can fix this bug....thanks

Adviser
Message 15 of 23
323 Views
Message 15 of 23

Re: Battery Drain

Screenshot_20170111-173845.pngScreenshot_20170111-173918.pngScreenshot_20170111-173925.pngScreenshot_20170111-173931.pngScreenshot_20170111-173939.pngScreenshot_20170111-173945.pngScreenshot_20170111-174008.pngScreenshot_20170111-174013.pngScreenshot_20170111-174105.png

Sony Xperia Support
Message 16 of 23
291 Views
Message 16 of 23

Re: Battery Drain

@Sparky862 & @adam80829,

 

Can you please test your phones in safe mode and see if you still experience the same battery drain?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Regular
Message 17 of 23
271 Views
Message 17 of 23

Re: Battery Drain

yap....i have try your all suggestion ........and didn't solve....

Highlighted
Adviser
Message 18 of 23
253 Views
Message 18 of 23

Re: Battery Drain

Same issue for me. No actuall difference

Regular
Message 19 of 23
256 Views
Message 19 of 23

Battery Percentage jumps issue

my battery have 

Battery Percentage jumps issue in 83% and 50% and 11%.....and other normal.......some help to fix???!!!

only disappear this 3 %....and other 97% running normal.......

Forum Legend
Message 20 of 23
246 Views
Message 20 of 23

Re: Battery Percentage jumps issue

can you explain your problem further?

does this happen when you are on safe mode?

 

try to charge your device full and observe again



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