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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Mobile Data Usage???

Sony Xperia Support
Message 11 of 13
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Message 11 of 13

Re: Mobile Data Usage???

@Sparky862,

 

Do you have Developer options enabled in Settings?

 

If not, go to Settings > About Phone and tap on build number multiple times until it says you are a developer.

 

Look for this option "Mobile data always active". Make sure it is turned OFF.

 

Mobile Data.png


Official Sony Xperia Support Staff


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To get in touch with your local support team, please visit our contact page.

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Adviser
Message 12 of 13
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Message 12 of 13

Re: Mobile Data Usage???

And if I want to turn my mobile data on?? Should I do the same thing??

Sony Xperia Support
Message 13 of 13
80 Views
Message 13 of 13

Re: Mobile Data Usage???

@Sparky862,

 

That option should be turned off by default. If it is off then your phone should behave in the normal way, by prioritising WiFi over Mobile Data when available, and switching to Mobile Data automatically when you are away from WiFi.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.