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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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I doesn't send massage anyone.

One time poster
Message 1 of 4
990 Views
Message 1 of 4

I doesn't send massage anyone.

When I tray to send massage to anyone the app show could not send. I tray to consult with Sim operator, I followed them steps therfore I don't solve the problem. What I do. 

3 REPLIES 3
Pioneer
Message 2 of 4
983 Views
Message 2 of 4

Re: I doesn't send massage anyone.


@Sahil691998 wrote:

When I tray to send massage to anyone the app show could not send. I tray to consult with Sim operator, I followed them steps therfore I don't solve the problem. What I do. 


What sort of messages are you referring to, @Sahil691998? Text messages? Multimedia messages? E-mails? Something else?


  • I can't help you if you don't tell me what mobile device you're using & what version of Android it is running, in English (you can use Google Translate - http://translate.google.com).
  • The more information you can give me, the easier I can help you!
  •  Please kudo this post if you think it has been helpful; or mark it as the "solution" if it fixed your problem, so that other users facing the same issue can find the solution!
One time poster
Message 3 of 4
975 Views
Message 3 of 4

Re: I doesn't send massage anyone.

This is also happening in my xa ultra. I can't send text emails from the default messaging app. It says could not send and when I check on the small center number nothing happens when I tap it. It says unknown. 

Highlighted
Pioneer
Message 4 of 4
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Message 4 of 4

Re: I doesn't send massage anyone.


@Mari1990 wrote:

This is also happening in my xa ultra. I can't send text emails from the default messaging app. It says could not send and when I check on the small center number nothing happens when I tap it. It says unknown. 


Are you talking about text messages (SMS)(e.g. messages to "0123456789"), or e-mails @Mari1990 (e.g. messages to mickey@disney.com)?

 

Text Messages need the Short Message Service Center (SMSC) telephone number, which you will get from your service provider:

Messaging-->the three dots in the top-right corner-->Settings-->SIM Settings-->SIM 1/SIM 2 (as applicable)-->SMS center number

 

E-Mail messages will need either POP or IMAP settings (usually the latter) and SMTP settings (where you enter these depends on which e-mail client you are using)... And you get these from your ISP, webmail service or whomever provides your e-mail service. If you're using one of the more common e-mail services (such as GMail or Hotmail), most applications (including those pre-installed on Sony mobile devices) will usually look up the settings automatically (meaning all you probably need to enter is your e-mail address, username and password).


  • I can't help you if you don't tell me what mobile device you're using & what version of Android it is running, in English (you can use Google Translate - http://translate.google.com).
  • The more information you can give me, the easier I can help you!
  •  Please kudo this post if you think it has been helpful; or mark it as the "solution" if it fixed your problem, so that other users facing the same issue can find the solution!