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2017-11-10 03:36 AM
Me too if happened out of nowhere right after the software update only the right ear works for any headphones tried with 3 different pairs Also the sound about application doesn't work for me
2017-11-10 03:40 AM
Try Safe Mode and see if the auxillery (headphones) port still plays up... Post back with how you go.
2017-11-26 10:42 AM
Try a Software Repair.
If that doesn't work, then you will need to contact your local Sony Mobile Customer Care team and ask for the details of the nearest Authorized Repair Center..
2017-12-21 09:51 AM
Last time I buy a Sony phone. Cant get the basics right. Test your software before releasing to the public!
2018-01-15 08:12 AM
I have the same issue, can someone tell me what are the steps on how to fix this issue besides going to Sony Repair Center.
My Sony Xperia XA is only 3 weeks old.
2018-04-02 07:05 AM
Hello. I have the same problem about one month know!!! Try one day to connect my headphones on my phone and do nothing. Am downloading the app sound about and it's working but know with the new update from 1 April 2018 this app its not working any more. I try many different solutions i try with reset my phone but the problem it's there .....