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Error 963 when trying to update applications

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Error 963 when trying to update applications

El teléfono no actuliza las aplicaciones me da error 963 e borrado caché tal como me indica Google pero nada sigue igual  como lo puedo solucionar  mil gracias, un saludo

 

The phone does not update the applications I get error 963 and erased cache as Google tells me but nothing remains the same as I can solve a thousand thanks, greetings 😉

 

-GT