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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Charging problem

SOLVED
One time poster
Message 11 of 16
1,943 Views
Message 11 of 16

Re: Charging problem

My xa1 ultra takes 3-4 hrs to charge 100%

So where is the fast charge

One time poster
Message 12 of 16
1,825 Views
Message 12 of 16

Re: Charging problem

When plug charger it can't 

Visitor
Message 13 of 16
1,478 Views
Message 13 of 16

Re: Charging problem

the sony phone have really major issues

maybe because of some hardware or software issues

in my phone 1st it is started restarting automatically,it so really annoying than 2nd stuck in headphone jack mode than 3rd after a month it stopped charging

and my phone is dead without charging

well I think taking sony phones are really waste of our precious money

for ref. I am t2 ultra user until now

Visitor
Message 14 of 16
1,478 Views
Message 14 of 16

Re: Charging problem

maybe recalled all phones in market and give pur money back

Adviser
Message 15 of 16
1,249 Views
Message 15 of 16

Re: Charging problem

My XA Ultra it has million problems and they absolutely match with other Sony users. From switching off itself, 3days charging before switch back on, microphone and speaker not working. And all these Mess arise from the day I updated the software. We.. I mean WE customer must unite and take Sony to court to give customers full refund or they can stop this by recalling all defective devices for a repair. SAMSUNG AND APLLE DID WHY NOT SONY? 

One time poster
Message 16 of 16
415 Views
Message 16 of 16

Re: Charging problem

My Xperia xa1 ultra is not charging.

I have to hold on to the phone and the cable my hand to be able to charge the phone 

for the past 1 year.