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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Bluetooth call audio malfunction/disabled

One time poster
Message 51 of 76
1,327 Views
Message 51 of 76

Re: Bluetooth call audio malfunction/disabled

Same problem with Samsung Gear S3 which costs a lot not to be synchronized in call audio.
Sorry but unless you do something about it I ll have to change my phone and be sure I ll tell everybody the reason why. Nice advertisment isnt it?

 

There is something called competition, if you are aware of, and a lot of smartphones without bt problems.

So fix it as soon as possible.

Thanks

One time poster
Message 52 of 76
1,313 Views
Message 52 of 76

Re: Bluetooth call audio malfunction/disabled

Try taking out your sd card. Worked for me. Not quite sure what to do now though! 

One time poster
Message 53 of 76
1,290 Views
Message 53 of 76

Re: Bluetooth call audio malfunction/disabled

Just had my new Xperia ultra xa and paired to my Mazda CX5 but no audio is coming through the system.

Checking through it seems that the audio is disabled and cannot change manually.

Any ideas?

LM122

Learner
Message 54 of 76
1,252 Views
Message 54 of 76

Re: Bluetooth call audio malfunction/disabled

Hi have you received a response from Sony for your voice on car not working I have the same problem. 


@Ilip wrote:
Bluetooth no call audio in car and headset speakers.

 

One time poster
Message 55 of 76
1,204 Views
Message 55 of 76

Re: Bluetooth call audio malfunction/disabled

SOLVED

Disable the Bluetooth scan from Location menu.

Sorry it's in Hebrew but you do

Settings-location-scan- un tick the Bluetooth option.

 

You welcome Slightly smiling Face)))

 

 

Screenshot_20170611-195144.png

 

 

Learner
Message 56 of 76
1,182 Views
Message 56 of 76

Re: Bluetooth call audio malfunction/disabled

Hi,

 

I found this solution in other board but this don't solve the problem for me  !

Still unable to use voice calls on my Xperia XA Ultra dual sim on my car.

 

I'm not sure but it seems the problem appears since the last major update no ?

One time poster
Message 57 of 76
1,115 Views
Message 57 of 76

Re: Bluetooth call audio malfunction/disabled

So, this problem doesnt seems to be sony specific (it seems to be also a problem with LG, Motorola and so on). This workaround helped me with my XA (Android 6.0.1, security update january):


STEP 1:

1.) Open your device's Settings app Settings.
2.) Under "Personal," tap Location: Tap Mode and then Device only.


STEP 2:

1.) Enter into your Car, start the cars audio system
2.) Enable the "flight-mode" on your phone
3.) Disable the "flight-mode" on your phone
4.) Your phone connects now with audio working

Tested on my Renault Kadjar with R-Link2 (Software Version 803)

Very dirty, we really need a fix or an update to android 7.0 for the XA!

One time poster
Message 58 of 76
1,094 Views
Message 58 of 76

Re: Problem in Bluetooth call audio in Xperia XA Ultra Dual Sim

Just tried this as was having the same problem.  All works as it should now.

One time poster
Message 59 of 76
1,028 Views
Message 59 of 76

Re: Problem in Bluetooth call audio in Xperia XA Ultra Dual Sim

Thank you 

I've been pulling my hair out over this and you solved it. Not even rebooting it worked. 

😁😁😁😁😁

Learner
Message 60 of 76
1,020 Views
Message 60 of 76

Re: Problem in Bluetooth call audio in Xperia XA Ultra Dual Sim

Hi

Thank you for the notification it has worked.  Wish Sony Call center was this helpful.