Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
Did you know that by clicking the Accept as Solution button You will help other people visiting the community to find their answer? Learn more.
Psst - What do you think about our community? Take a moment and share your thoughts around this community by doing this short survey.
2011-11-21 08:10 PM
My X8 woke up this morning in a right state.
I charged it fully yesterday, barely used it and it had died by this morning. When I managed to get it to take a charge it told me I was back in 1980! I made 2 very short phone calls (under a minute each) and did 4 standard texts. No internet or anything else.
It has completely died now and will not take a charge at all from either the pc via usb or from a plug.
What can I do?
2011-11-21 08:15 PM
there might some bug with your phone that can be fixed with update service or pc companion it might be either on the software or an app, but it is fixable. once you manage to turn it on, backup everything also, create a new thread so we can help you further, it's hard to keep track on a thread that was so many pages.
2011-11-22 12:37 PM
Hi Samdr, suggest removing and re-installing battery, plug it to the charger and leave it to charge.
Keep us updated.
2011-11-24 03:24 PM
I'd like to ask for your help. Im currently using xperia 8, and I planned to use the office suite. but it requires me to update it. But whenever I try to and doesn't let me, " no network connection cannot communicate with server.
I tried to do a clear cache from the applications menu, but its grayed out. what should I do , I would like to use this pre install app.
2011-11-24 03:56 PM
Hi, I don't think there is any update for OfficeSuite, maybe for OfficeSuite Pro 5 which is a paid app.
You may want to try the following .... goto Settings>Applications>Manage applications>MENU (left hard button)>Filter>All, scroll down and search for OfficeSuite, Clear data and Clear cache (if any).
Keep us updated.
2011-11-24 04:49 PM
I've already tried "Settings>Applications>Manage applications>MENU (left hard button)>Filter>All, scroll down and search for OfficeSuite, Clear data and Clear cache (if any)." and the clear data and clear cache is grayed out for some reason. Im not sure what else to do.
2011-11-24 04:55 PM
The other option would be to perform Factory Data Reset. As OfficeSuite is a pre-installed app, it will be available after the reset. Just be aware that this process will erase phone data completely (SD Card not affected), remember to backup.
I believe that you should be able to use it after a reset.