Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
Did you know that by clicking the Accept as Solution button You will help other people visiting the community to find their answer? Learn more.
Psst - What do you think about our community? Take a moment and share your thoughts around this community by doing this short survey.
2010-10-16 12:42 AM
Hi. I am having a so-frustrating moment with my xperia x10 mini pro! it will turn on but will get trapped at the "SONY ERICSSON" opening page. Whenever I try to connect it to PC, there seems to be no way to start with PC companion because it says that I have to mount it directly from the phone. DUH??? How am i suppose to do that when my phone would not even turn on. Plus, the LED just don't say something at all even when charging. It gives me the feeling that it isnt charging at all. PLS help me... It was my personal decision to buy this phone. And now, my parents would surely be disappointed if they found out this BIG UNRESOLVED issue.
2010-10-16 12:56 AM
My phone turns on but will get trapped in the "SONY ERICSSON" open screen. WHen i connect it to pc, there seems to be no way to start pc companion since the SD has to be mounted directly from the phone. And how am i suppose to do that when the phone won't even move to the home screen? this is really frustrating. Plus, the LED does not respond when connected to the charger nor to pc. PLS help me with this. I just bought this phone 2 wks ago.
2010-10-17 01:32 AM
mine can't turn on too
when i try to update the firmware using SEUS or PC Companion, it tells that i should charge the battery min 50%.
meanwhile it can't be charged at all.
i've tried to replace the sim card with the other sim, even without any, but still, it can't be charged
2010-10-18 01:17 AM
1) Connect your phone to your PC using USB cable.
2) Press and hold the back button untile green light turns on.
3) Wait a couple of minutes and the phone should turns on.
4) Charge your phone.
5) Try to upgrade your firmware.
2010-10-22 01:17 AM
Well, turn on the phone using the USB Cable is starting to fail, every time it takes more time.
ANY FIX? Everybody that has bought this phone in Argentina has this issue.
We need a REAL solution for this.
2010-10-30 01:59 AM
I found a solution it works for me, my last chip had a slim golden plate..so i changed for
a oval golden plate sim chip ...the form factor of the plastic part of the chip is the same in the both.
When i a replace the chip...it works ...i dont download anything or root the phone...just works!!!
Have a nice weekend!!
2010-10-30 03:53 AM
I do it already it works for a week. After that week, the problem back.
The funny thing is it worked for one week when I bought the phone.
So, I don't know how but the phone screw up the Sim Card.
2010-10-31 04:18 AM
I just bought today an Experia X10..Was working just fine and charging..and then Bam..Black screen from hell..Cannot get it to start...Tried the PC Companion and all the tips to get the 'green ' light to turn on..Then it recognized it, but says it isnt a Sony Ericson..what??? I just bought it from ATT! wtf? I think i'm gonna have to return this if the problem/bug is the SIM card..I mean..How many SIM cards is ATT gonna have to switch??? Now i have to wait until Monday cause tom. is Sunday....and cannot call anyone..*sighs*