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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

missing "USB connection mode" menu

Highlighted
Pioneer
Message 11 of 18
1,428 Views
Message 11 of 18

Re: missing "USB connection mode" menu

How about a different phone?  Winking Face

 

When you checked everything you should consider that the port is not connecting well because of accumulated dirt or that the port is damaged.

I would go for cleaning first.

You can find how this is done on youtube.


who knows knows
who doesn't doesn't
Highlighted
Learner
Message 12 of 18
1,426 Views
Message 12 of 18

Re: missing "USB connection mode" menu

looked at the port and it seems clean, no debris inside and connection seems fine, goes in and clicks, my wifes has the same phone and hers works fine with the same pc and cables.

Highlighted
Pioneer
Message 13 of 18
1,417 Views
Message 13 of 18

Re: missing "USB connection mode" menu

This indicates a broken port.

I would still try cleaning first.


who knows knows
who doesn't doesn't
Highlighted
One time poster
Message 14 of 18
976 Views
Message 14 of 18

Re: missing "USB connection mode" menu

still having this issue. seems completely unable to get my pc to recognize my xperia x compact or vice versa. have tried every fix in this thread and more. pls help thanks

Highlighted
Learner
Message 15 of 18
974 Views
Message 15 of 18

Re: missing "USB connection mode" menu

I had to get mine sent off for repair, it was USB-C problem. 

Highlighted
Adviser
Message 16 of 18
970 Views
Message 16 of 18

Re: missing "USB connection mode" menu

I sent mine for repair. It came back able to connect to the computer, but the mic was screwed up. No one could hear me clearly when I spoke. I had to send it back again. But it came back with more audio problems. Finally after the third time I sent it back they sent me a new phone. So for $150 and a lot of headaches, and not having my phone for about 4 months, I now have a new Compact X (same model made in 2017).

I'm really unhappy with Sony and don't plan to buy another Sony phone. I persisted though because it is the only small Android I can find right now at a reasonable price. I dislike big phones more than I dislike Sony still.

Highlighted
One time poster
Message 17 of 18
473 Views
Message 17 of 18

Re: missing "USB connection mode" menu

My sentiments entirely. Nice phone but useless to me if I can't get it to connect to my Laptop. Bluetoothing won't work either as it will send to the Laptop but won't receive. I.m going back to my Huawei with strong complaint to SONY.

Highlighted
Adviser
Message 18 of 18
464 Views
Message 18 of 18

Re: missing "USB connection mode" menu

I gave up on Sony and went back to Samsung. I don't like it but Sony was terrible on reliability and customer service.