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com.sonyericsson.startupflagservice

Adviser
Message 1 of 8
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Message 1 of 8

com.sonyericsson.startupflagservice

After updating android 8.0 my sony xperia x dual flashing pop up msg (factory startup service please wait for on screen power off button ) 

After 15-20 seconds it turns in black POWER OFF BUTTON SCREEN

If I press power off button phone switch off 

After that I start the phone scene problem appear

When I send this problem to service centre the service centre said me that we don't have any solution for this 

7 REPLIES 7
Pioneer
Message 2 of 8
2,437 Views
Message 2 of 8

Re: com.sonyericsson.startupflagservice

Presuming that you not unlocked the bootloader or rooted it? And that it was an official Sony service centre?

 

If the software has gone wrong and it's in warranty, then Sony service should surely replace it? 

 

Have you tried running a repair through Xperia Companion?

 

 

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I know it's true because I made it up myself...
Adviser
Message 3 of 8
2,432 Views
Message 3 of 8

Re: com.sonyericsson.startupflagservice

No..

My I didn't root or unlock bootloader... 

N I went in proper sony official service centre

And I did not try PC companion software repair

Because I did not have broadband connection for this pross

Pioneer
Message 4 of 8
2,435 Views
Message 4 of 8

Re: com.sonyericsson.startupflagservice

That's ok. If it was repairable by software repair on Companion then Sony Service could and possibly should have done it. 

 

Is in warranty? 

In which case I think you'll have to hope a Sony rep comes along here soon.

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I know it's true because I made it up myself...
Adviser
Message 5 of 8
2,424 Views
Message 5 of 8

Re: com.sonyericsson.startupflagservice

No it's not in warranty 😕😕😕😕

Pioneer
Message 6 of 8
2,405 Views
Message 6 of 8

Re: com.sonyericsson.startupflagservice

Do  you now have broadband connection available so you can try Repair with Xperia Companion ?

 

A bit silly that you get info that Sony center cannot do anything for you. Hope something got lost in discussion, otherwise I'm puzzled. Even if out of warranty, they should be able to repair and charge .

 

But Xperia companion repair should be your first stop.

Pioneer
Message 7 of 8
2,382 Views
Message 7 of 8

Re: com.sonyericsson.startupflagservice

Do you have any friends that might be able to do it?

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I know it's true because I made it up myself...
Highlighted
Adviser
Message 8 of 8
2,377 Views
Message 8 of 8

Re: com.sonyericsson.startupflagservice

Yes I'll do it tomorrow morning