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Xperia x slow charging

Visitor
Message 1 of 23
5,545 Views
Message 1 of 23

Xperia x slow charging

My phone has all of a sudden started charging really slowly, like 10% an hour! I've tried hard reset and Sony companion, however the phone won't even be recognised by the pc. I've tried several cables and plugs,and combinations of these but all to no avail. Any ideas of what problem could be?

22 REPLIES 22
Visitor
Message 2 of 23
5,544 Views
Message 2 of 23

Re: Xperia x slow charging

Should also add that it takes a few seconds for phone to even recognise charger before it starts to charge

Sony Xperia Support
Message 3 of 23
5,529 Views
Message 3 of 23

Re: Xperia x slow charging

Hi @Alba187, Welcome to the community. I am sorry to hear about this Slightly frowning Face 

 

Do you experience the same issue in safe mode?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Visitor
Message 4 of 23
5,524 Views
Message 4 of 23

Re: Xperia x slow charging

Hi yes it does, its even slow when phone is off

Sony Xperia Support
Message 5 of 23
5,487 Views
Message 5 of 23

Re: Xperia x slow charging

@Alba187,

 

I recommend you contact your Local support team to arrange a repair assessment.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Regular
Message 6 of 23
5,420 Views
Message 6 of 23

Re: Xperia x slow charging

Probably u have an older notebook or older USB in computer. I saw also that i can't charge my X-X battery using USB in my Toshiba notebook. But on the regular charger it's ok.

U can try also changed the USB wire for better (sometimes cheap chinees cable are not working good).

Rookie
Message 7 of 23
5,366 Views
Message 7 of 23

Re: Xperia x slow charging

Same issue... Got solution?

Apprentice
Message 8 of 23
5,276 Views
Message 8 of 23

Re: Xperia x slow charging

Now im experiencing this. PLEASE SONY DO AN ACTION ABOUT THIS!! All this time thinking that it might be because of the AVG but I guess im wrongand found out it actually a common problem of ur device. 

Highlighted
Regular
Message 9 of 23
4,690 Views
Message 9 of 23

Re: Xperia x slow charging

I am also having the same problem... πŸ˜”

Pioneer
Message 10 of 23
4,680 Views
Message 10 of 23

Re: Xperia x slow charging

Service centre repair. 

Hope it's in warranty.

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I know it's true because I made it up myself...