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Xperia X charging stuck at 3%

Rookie
Message 1 of 3
1,183 Views
Message 1 of 3

Xperia X charging stuck at 3%

Hi,

 

I've been trying to charge my phone for the past few hours! Slightly frowning Face It was at 2% after charging from 0%, there was the thunder logo at the battery; after turning on my phone , it was stuck at 3% with the exclamation mark at the battery. I tried holding the lock & volume up  button to reset but don't work, my phone restarted and still at 3% exclamation mark. Now I need to plugin charger to use my phone cause my phone will die once I unplug.

 

Appreciate to get assistance to resolve this issue asap, I need my phone.

Thank youScreenshot_20180512-232859.pngPeculiar statistics as I spend at least 3-4hours on my phone daily, and today is May 12th.

 

2 REPLIES 2
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Pioneer
Message 2 of 3
1,161 Views
Message 2 of 3

Re: Xperia X charging stuck at 3%

Have you tried :

- different cable

- different charger

- to charge will phone is off

 

 

Repair with Companion is out of the question now I think, as it requires certain battery level.

 

Rookie
Message 3 of 3
1,128 Views
Message 3 of 3

Re: Xperia X charging stuck at 3%

Thanks for the suggestion! I got it checked. I was told the terminal was lose hence it couldn't charge. It's fixed now Slightly smiling Face