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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Xperia X Restarting & Excessive Heat

One time poster
Message 1 of 9
1,643 Views
Message 1 of 9

Xperia X Restarting & Excessive Heat

Hi all,

I think this problem starts to happen after September update.

 

when I connect my phone to WiFi to install other apps update it keeps restarting.

eventually when all the apps are updated it stops.

 

at first i thought it could be the oveheat problem so i try to update it and chill the phone down with a/c blow but still, doesn't work.

 

it has 22GB free internal space

ram like 1GB free

8 REPLIES 8
Apprentice
Message 2 of 9
1,591 Views
Message 2 of 9

Re: Xperia X Restarting & Excessive Heat

I am also facing overheating , and battery drain after September securing update 

Apprentice
Message 3 of 9
1,577 Views
Message 3 of 9

Re: Xperia X Restarting & Excessive Heat

I'm also having this issue. With battery drain. HELP!!! 

Apprentice
Message 4 of 9
1,571 Views
Message 4 of 9

Re: Xperia X Restarting & Excessive Heat

I sent mail regarding this problem to sony, thay said format your phone. But still i am waiting for October update, hope it will solve with this month security updates

Apprentice
Message 5 of 9
1,557 Views
Message 5 of 9

Re: Xperia X Restarting & Excessive Heat

Won't that erase everything? Ugh i hate ddoin that !!! 

Highlighted
Apprentice
Message 6 of 9
1,551 Views
Message 6 of 9

Re: Xperia X Restarting & Excessive Heat

 IScreenshot_20181017-204134.png

I already formated my mobile, but problem not solved, so I repair my software through xperia companion from pc, still mobile get overheat and battery drain, and also got new problem in notification bar my battery showing full. Always 

Apprentice
Message 7 of 9
1,548 Views
Message 7 of 9

Re: Xperia X Restarting & Excessive Heat

Screenshot_20181017-205709.png

 

 

Apprentice
Message 8 of 9
1,532 Views
Message 8 of 9

Re: Xperia X Restarting & Excessive Heat

I'm glad I didn't try that! You just traded one problem for more! I'm so sorry you're not having any luck. 

Pioneer
Message 9 of 9
1,518 Views
Message 9 of 9

Re: Xperia X Restarting & Excessive Heat

Isn't there an app fooling around?

Heating and draining around?

Try to use your device for one day in safe mode and see if these issues still are there.

 

After a software reset many users restore everything.

The best tactic here is not restoring everything but just install the most needed apps.

This will give youa clean, speedy and healthy device.


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