account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia X Restarting & Excessive Heat

One time poster
Message 1 of 9
1,708 Views
Message 1 of 9

Xperia X Restarting & Excessive Heat

Hi all,

I think this problem starts to happen after September update.

 

when I connect my phone to WiFi to install other apps update it keeps restarting.

eventually when all the apps are updated it stops.

 

at first i thought it could be the oveheat problem so i try to update it and chill the phone down with a/c blow but still, doesn't work.

 

it has 22GB free internal space

ram like 1GB free

8 REPLIES 8
Apprentice
Message 2 of 9
1,656 Views
Message 2 of 9

Re: Xperia X Restarting & Excessive Heat

I am also facing overheating , and battery drain after September securing update 

Apprentice
Message 3 of 9
1,642 Views
Message 3 of 9

Re: Xperia X Restarting & Excessive Heat

I'm also having this issue. With battery drain. HELP!!! 

Highlighted
Apprentice
Message 4 of 9
1,636 Views
Message 4 of 9

Re: Xperia X Restarting & Excessive Heat

I sent mail regarding this problem to sony, thay said format your phone. But still i am waiting for October update, hope it will solve with this month security updates

Apprentice
Message 5 of 9
1,622 Views
Message 5 of 9

Re: Xperia X Restarting & Excessive Heat

Won't that erase everything? Ugh i hate ddoin that !!! 

Apprentice
Message 6 of 9
1,616 Views
Message 6 of 9

Re: Xperia X Restarting & Excessive Heat

 IScreenshot_20181017-204134.png

I already formated my mobile, but problem not solved, so I repair my software through xperia companion from pc, still mobile get overheat and battery drain, and also got new problem in notification bar my battery showing full. Always 

Apprentice
Message 7 of 9
1,613 Views
Message 7 of 9

Re: Xperia X Restarting & Excessive Heat

Screenshot_20181017-205709.png

 

 

Apprentice
Message 8 of 9
1,597 Views
Message 8 of 9

Re: Xperia X Restarting & Excessive Heat

I'm glad I didn't try that! You just traded one problem for more! I'm so sorry you're not having any luck. 

Pioneer
Message 9 of 9
1,583 Views
Message 9 of 9

Re: Xperia X Restarting & Excessive Heat

Isn't there an app fooling around?

Heating and draining around?

Try to use your device for one day in safe mode and see if these issues still are there.

 

After a software reset many users restore everything.

The best tactic here is not restoring everything but just install the most needed apps.

This will give youa clean, speedy and healthy device.


who knows knows
who doesn't doesn't