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Sony Mobile Communications
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2018-10-03 04:27 PM
2018-10-03 04:27 PM
Hi all,
I think this problem starts to happen after September update.
when I connect my phone to WiFi to install other apps update it keeps restarting.
eventually when all the apps are updated it stops.
at first i thought it could be the oveheat problem so i try to update it and chill the phone down with a/c blow but still, doesn't work.
it has 22GB free internal space
ram like 1GB free
2018-10-14 12:27 PM
2018-10-14 12:27 PM
I am also facing overheating , and battery drain after September securing update
2018-10-16 10:42 PM
2018-10-16 10:42 PM
I'm also having this issue. With battery drain. HELP!!!
2018-10-17 04:05 AM
2018-10-17 04:05 AM
I sent mail regarding this problem to sony, thay said format your phone. But still i am waiting for October update, hope it will solve with this month security updates
2018-10-17 04:54 PM
2018-10-17 04:54 PM
Won't that erase everything? Ugh i hate ddoin that !!!
2018-10-17 05:15 PM
2018-10-17 05:15 PM
I
I already formated my mobile, but problem not solved, so I repair my software through xperia companion from pc, still mobile get overheat and battery drain, and also got new problem in notification bar my battery showing full. Always
2018-10-18 09:45 AM
2018-10-18 09:45 AM
I'm glad I didn't try that! You just traded one problem for more! I'm so sorry you're not having any luck.
2018-10-18 09:15 PM
2018-10-18 09:15 PM
Isn't there an app fooling around?
Heating and draining around?
Try to use your device for one day in safe mode and see if these issues still are there.
After a software reset many users restore everything.
The best tactic here is not restoring everything but just install the most needed apps.
This will give youa clean, speedy and healthy device.