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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia X Performance Dual SIM Security Patches Updae

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Learner
Message 1 of 10
2,492 Views
Message 1 of 10

Xperia X Performance Dual SIM Security Patches Updae

Hi,

 

Last year I bought a Xperia X Performance Dual SIM phone and since October I'm not receiving any security patch upgrade. Shouldn't I expect to have monthly security updates?

 

Regards,

pedantilva

9 REPLIES 9
Highlighted
Pioneer
Message 2 of 10
2,475 Views
Message 2 of 10

Re: Xperia X Performance Dual SIM Security Patches Updae

If you didn't get updates there must be something wrong with the software.

Try Xperia Companion and do a software repair.

It will make your phone jump to the latest release.

  • first make backups
    1. using Google backup
    2. using Xperia Backup & Restore
    3. using Xperia Transfer Mobile
    4. using Xperia Companion
  • then do the software repair using Xperia Companion

 


who knows knows
who doesn't doesn't
Highlighted
Learner
Message 3 of 10
2,442 Views
Message 3 of 10

Re: Xperia X Performance Dual SIM Security Patches Updae

The reason is not the problems of your phone. The reason is Sony Mobile forget your phone and also my phone.

 

Sony has not updated Xperia X Performance Dual Hong Kong version anymore since last October.

 

If you really want to update your phone, you can choose to flash Thailand version or Taiwan version ROM. You can ask the expert here for the detail instructions. But the warranty will be void.

Highlighted
Learner
Message 4 of 10
2,336 Views
Message 4 of 10

Re: Xperia X Performance Dual SIM Security Patches Updae

I bought my phone in UK, how do I know where it came from?

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Pioneer
Message 5 of 10
2,334 Views
Message 5 of 10

Re: Xperia X Performance Dual SIM Security Patches Updae

Hi @pedantilva;

 

You can try check your firmware costumization version under Service Menu>Software Info (dial *#*#7378423#*#*).

Highlighted
Learner
Message 6 of 10
2,332 Views
Message 6 of 10

Re: Xperia X Performance Dual SIM Security Patches Updae

The customization version shown is 1303-0764_R2Dsoftware_version.png

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Pioneer
Message 7 of 10
2,330 Views
Message 7 of 10

Re: Xperia X Performance Dual SIM Security Patches Updae

@pedantilva;

 

Your phone firmware is costumized for Hong-Kong and last build available is 41.2.A.7.76.

Highlighted
Learner
Message 8 of 10
2,327 Views
Message 8 of 10

Re: Xperia X Performance Dual SIM Security Patches Updae

I bought it in UK, so I don't understand why it's from HongKong. Nevertheless does it mean Sony will not provide any further security updates? How should I complain to get this resolved?

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Pioneer
Message 9 of 10
2,323 Views
Message 9 of 10

Re: Xperia X Performance Dual SIM Security Patches Updae

@pedantilva;

 

You bought it in UK but the seller may have imported it from Hong Kong, have you bought it in an official Sony Store?

You just have to wait that Sony releases your costumization firmware (Hong-Kong version) next update. Some countries are released sooner than others.

Visitor
Message 10 of 10
2,037 Views
Message 10 of 10

Re: Xperia X Performance Dual SIM Security Patches Updae

My F8132 is HK version as well... where do I find the Oreo ROM for Taiwan?