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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Xperia X Overheting

One time poster
Message 1 of 9
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Message 1 of 9

Xperia X Overheting

Hi guys.

I usually feeI my phone pretty hot. So i  use cpu-z to test my cpu temperature.

It's around 38°C while laying idle and 43 while gaming.

The ambient temp is 26 - 28°C.

Is that ok or something gone wrong?

8 REPLIES 8
Emperor
Message 2 of 9
1,782 Views
Message 2 of 9

Re: Xperia X Overheting

@Whitephoenix

 

That's normal




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Pioneer
Message 3 of 9
1,749 Views
Message 3 of 9

Re: Xperia X Overheting

Of course try to avoid overheating.

Find out what causes it, which apps, which circumstances.

Overheating can damage the device slowly.

In case of real overheating the device warns you that for instance taking videos is not possible.


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Emperor
Message 4 of 9
1,732 Views
Message 4 of 9

Re: Xperia X Overheting

@Strampke

 

The phone won't overheat, if it gets too hot, it will shutdown. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 5 of 9
1,702 Views
Message 5 of 9

Re: Xperia X Overheting

I bought a smartphone Xperia X in June 2017 and now I am having heating problems when I record videos longer than a minute (indoors and outdoors). I reset the device and the problem remains. The only solution is taking the phone to a Sony Service Center??? It is a pretty expensive device to have this kind of problem after a short period of time. I'm very disappointed with Sony and this smartphone.

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Message 6 of 9
1,688 Views
Message 6 of 9

Re: Xperia X Overheting

Does your Xperia X still overheat when you record in 1080 30fps? 

Pioneer
Message 7 of 9
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Message 7 of 9

Re: Xperia X Overheting

@Fito_Arg

It is a known problem.

Best thing to do is start taking video with a cold device.

 

Maybe there are apps running in the background which also heart the device. Try to stop avoidable apps from running.

 

You might want to try if background apps are related.

- press on/off button

- long press Power Off

- choose restart in safe mode

- after restart start taking videos

- see what happens

- stay cool!


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Visitor
Message 8 of 9
1,593 Views
Message 8 of 9

Device temperature ricing & Camera Turn off it self

i am using Xperia X F5122, bought befor 42 days ago, scence start, it is having this heating issue.

while video recording in 1080p 60fps, and taking photos also.Screenshot_20171123-115045.pngScreenshot_20171123-115153.pngScreenshot_20171123-115314.png

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Message 9 of 9
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Message 9 of 9

Re: Device temperature ricing & Camera Turn off it self

60fps is deadly for the device, for its temperature.

Best thing to do is accept it as a fact and switch to 30fps, the standard setting


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