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XPERIA X Playstore Roaming Issue

Message 1 of 6
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Message 1 of 6

XPERIA X Playstore Roaming Issue

Previously has Marshmallow in xperia x and no issues in playstore app downloads In roaming.
But post updating 7.0 apps not install or update in playstore in roaming network
Work perfectly with wireless and non roaming sim.
Surely some issues with playstore in nought
Please provide fix.
5 REPLIES 5
Genius
Message 2 of 6
704 Views
Message 2 of 6

Re: XPERIA X Playstore Roaming Issue

@BalakumarLakshmanan you are right, in Nougat it's not possible to download or update apps while with mobile data and in roaming. This is not a bug or a feature promoted/endorsed by Sony, it's something that got added to the Android OS by Google. You may want to leave your to Google.


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Wizardry is the key!
Sony Xperia Support
Message 3 of 6
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Message 3 of 6

Re: XPERIA X Playstore Roaming Issue

Hi @BalakumarLakshmanan,

 

I'm sorry to hear this would it be possible for you to capture this in a bug report and send it to me? I can then forward it internally for investigation.

 

To do this:

1. Go to Settings > About phone > Build number, tap 7 times on the build number.
2. Go back and select Developer options then turn on "USB debugging".
3. Select Logger buffer size and change it to "4 MB"
4. Restart your phone, then replicate this.
5. Go back to Settings > Developer options, select "Take bug report" followed by "Interactive bug report". 

When the report is ready you will receive a notification. Tap the notification to share it. I suggest you upload it to Google Drive and then choose to share a public link to the upload and include the link in the PM.

 

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Highlighted
Enthusiast
Message 4 of 6
663 Views
Message 4 of 6

Re: XPERIA X Playstore Roaming Issue

I had the same problem.But now it,s rectified by googleplays latest update.not only for sony phones but for all phones updated with Nougat.If you have problem with proximity sensor blinking while data transfer is on.Just see our post and reply there in XPERIA-X forum.Thank you

Message 5 of 6
625 Views
Message 5 of 6

Re: XPERIA X Playstore Roaming Issue

Rectified by further automatic playstore updates thanks Google


@Christofer wrote:

Hi @BalakumarLakshmanan,

 

I'm sorry to hear this would it be possible for you to capture this in a bug report and send it to me? I can then forward it internally for investigation.

 

To do this:

1. Go to Settings > About phone > Build number, tap 7 times on the build number.
2. Go back and select Developer options then turn on "USB debugging".
3. Select Logger buffer size and change it to "4 MB"
4. Restart your phone, then replicate this.
5. Go back to Settings > Developer options, select "Take bug report" followed by "Interactive bug report". 

When the report is ready you will receive a notification. Tap the notification to share it. I suggest you upload it to Google Drive and then choose to share a public link to the upload and include the link in the PM.

 


 

Enthusiast
Message 6 of 6
602 Views
Message 6 of 6

Re: XPERIA X Playstore Roaming Issue

https://drive.google.com/file/d/0B61vHQWXYUareHNXeXJBaDFEb00/view?usp=drivesdk

 

Link to my bug report for proximity sensor blinking issue. It blinks while data transfer is on. We have a separate thread for this one but no one seems to care. I request you to see this and reply me. So many users are having this issue.