account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Wifi do not work

Highlighted
One time poster
Message 1 of 4
381 Views
Message 1 of 4

Wifi do not work

Wifi on the phone does not work. Wifit can not be activated. I reinstalled the phone and then the wifi worked for a while. But then it stopped working again. Anyone know what happened?

3 REPLIES 3
Commissioner
Message 2 of 4
371 Views
Message 2 of 4

Re: Wifi do not work

The WiFi does not connect with any access point or just one in particular?

Try resetting network:

Settings > Network & internet > (menu in upper right corner) > Reset network settings

Highlighted
Visitor
Message 3 of 4
325 Views
Message 3 of 4

Re: Wifi do not work

same problem since 2 weeks. MAC address is showing 02:00:00:00:00:00

Android 8.0.0

Problem occured on 2 WIFI locations. Some times, after reboot of mobile phone and/or wifi rooter it works for some hours.

Turning on WIFI, wifi switch is turning off immediately!

Highlighted
Pioneer
Message 4 of 4
318 Views
Message 4 of 4

Re: Wifi do not work

Your MAC address is indeed very strange.

 

You already did some resetting.

What happens in safe mode?

Is there a self installed app interfering?

 

Two things:

Use the Support App to do some testing.

Reset your modem. (or is it a general problem)


who knows knows
who doesn't doesn't