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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Wi-fi problem

Learner
Message 1 of 4
732 Views
Message 1 of 4

Wi-fi problem

Hi, here's my problem :

I just received my Xperia X. My home WI-FI works good, but I tried to connect to a friend's WI-FI that is a different operator, it's written authentication problem. (I tried several times, writing the password carefully). Does someone have an idea ?

 

 

 

3 REPLIES 3
Message 2 of 4
725 Views
Message 2 of 4

Re: Wi-fi problem

Please try to connect via wps button and tell us if you are getting the same message. 

Learner
Message 3 of 4
713 Views
Message 3 of 4

Re: Wi-fi problem

Sorry, what's the wps button ?

 

Highlighted
Message 4 of 4
707 Views
Message 4 of 4

Re: Wi-fi problem

It is a button that helps you connect with the router, without inserting the wifi's password. This button is on the router. So you press router's wps button and then you must go in the wifi settings on your device and select connect via wps. Try this and tell us the results.