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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Update after update

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One time poster
Message 1 of 3
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Message 1 of 3

Update after update

¿Por que mi xperia en cuanto se actualiza rapido me pide otra actualizacion? 

Why is my Xperia as soon as it is updated and asks me for another update?

gt

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 3 of 3
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Message 3 of 3

Re: Update after update

Hi @bimbofire, welcome to our forum!

Your question has been translated to English as this is an International forum.

As @Quester wrote, if you have more than one update to install until you are the latest available version, you will get a new notification about that there is a new update available.

To make sure that you are installing a new version, go to Settings > About phone > Build number. Write this number down and apply a new update. When the update has been installed, go back and check if the number has been changed. If it has, you have installed a new software version.

I hope that helps! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

2 REPLIES 2
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Moderator
Message 2 of 3
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Message 2 of 3

Re: Update after update

@bimbofire 

This means you had more than one update pending for download and installation. They will keep coming one after one. If you have many of them pending then you can try to perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.



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Sony Xperia Support
Message 3 of 3
294 Views
Message 3 of 3

Re: Update after update

Hi @bimbofire, welcome to our forum!

Your question has been translated to English as this is an International forum.

As @Quester wrote, if you have more than one update to install until you are the latest available version, you will get a new notification about that there is a new update available.

To make sure that you are installing a new version, go to Settings > About phone > Build number. Write this number down and apply a new update. When the update has been installed, go back and check if the number has been changed. If it has, you have installed a new software version.

I hope that helps! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.