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2016-06-13 01:47 PM
@Bobo13 Before you send it back, one thing. Try another cable or adapter, sometimes incomplete charging contact will do this.
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2016-06-15 02:16 PM
Okay tried another adapter same problem.
Wierd thing is, I got my wife the same phone too. And her one is doing exactly the same thing.
I got up very early morning today and saw the light on so i recorded a short video.
2016-06-15 02:37 PM
Is this with the charger and cable that came with the phone?
When it's currently doing this, would it be possible for you to take a log from the phone and send it to me?
To do this:
Settings > About phone > Build number, tap 7 times on the build number
Go back to Settings and select Developer options and turn on "USB debugging". Then tap "Logger buffer sizes" and set this to "4 M".
Settings > Developer options, select "Take bug report". When the report is ready (may take a minute or so) you get a notification that you can tap and share to Google Drive. Please send me a link to this file in a private message.
2016-06-15 02:45 PM - edited 2016-06-15 02:51 PM
I am using the original charger and cable that came with the phone.
I will take a report when it does this again.
2016-06-17 10:39 AM
Ok just an update.
I was using a power lead exention where the charger was plugged into.
Last couple night i have been plugging directly into wall socket and no issues.
2016-06-17 11:40 AM
Glad to hear that it works now
Please let me know if it should happen again, and if possible, take a log.
But if it doesn't happen again while using the wall socket, i would recommend that you don't use that extension cable any more (for any device). Sounds like a bad connection it in.
2016-06-25 09:39 AM
i am getting this issue, i've noticed it more as when it starts charging the charger noise goes on waking me up in the night.
Here's a bit more detail:
the battery life will be around 30-50% before i goto bed, i plug the charger into a plug extension as i have a lamp in the same socket. sometime through the night when it's fully charged it possibly reboots. after this the screen comes on constantly no matter how many times i turn it off and the charging noise keeps going as if i'm unpluging it from the device and plugging it back in the device. i've had a sony xperia z2 and never had these issues. My understanding is all smartphones when charging should have a cut off when fully charged to stop the battery overheating from too much power being put into it. i have felt the phone a few times and it seems to be hot to the touch could this be causing the issue, which would mean a full recall of the xperia x phone to give new replacement phones with this issue fixed???
2016-06-27 11:19 AM
My problem was a dodgy power extention.
I would reccomend testing on another direct wall socket with nothing else.
2016-06-27 09:15 PM