Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2016-06-09 10:26 AM
I am having a wierd and annoying issue with my new Xperia X
When I put the phone on to charge overnight a couple times when i got up during the night I have noticed that the screen is on constantly on.
A few times when I wake up in the morning and I check my phone the screen was on too.
I have checked that Daydream is off and that Developer options > Screen awake is disabled too. The phone is only a few days old.
2016-06-17 10:39 AM
Ok just an update.
I was using a power lead exention where the charger was plugged into.
Last couple night i have been plugging directly into wall socket and no issues.
2016-06-09 10:35 AM
2016-06-09 12:15 PM
2016-06-09 12:30 PM
I have left you a link in my upper post. You can get to safe mode by pressing the power button, then long pressing turn off. A message will pop up.
2016-06-10 12:09 PM
Okay I just did a factory reset instead. As I was having other issues with Apps crashing.
Hoping this fixed it. Will update.
2016-06-10 12:44 PM
2016-06-13 11:36 AM
Ok unfortunatley the factory reset has not resolved it
I havent installed any 3rd party apps on the device aswell so looks like I have a faulty phone. What a shame