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Screen stays on after fully charged

SOLVED
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Enthusiast
Message 1 of 45
1,883 Views
Message 1 of 45

Screen stays on after fully charged

Hey Guys

 

I am having a wierd and annoying issue with my new Xperia X

 

When I put the phone on to charge overnight a couple times when i got up during the night I have noticed that the screen is on constantly on. 

 

A few times when I wake up in the morning and I check my phone the screen was on too.

 

I have checked that Daydream is off and that Developer options > Screen awake is disabled too. The phone is only a few days old.

 

Any ideas?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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Enthusiast
Message 15 of 45
3,259 Views
Message 15 of 45

Re: Screen stays on after fully charged

Ok just an update.

 

I was using a power lead exention where the charger was plugged into.

 

Last couple night i have been plugging directly into wall socket and no issues.

 

Strange.

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44 REPLIES 44
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Moderator
Message 2 of 45
1,879 Views
Message 2 of 45

Re: Screen stays on after fully charged

@Bobo13 Have you changed settings under developer options? There is something called stay awake.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

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Enthusiast
Message 3 of 45
1,867 Views
Message 3 of 45

Re: Screen stays on after fully charged

Hi

 

As I have mentioned in the OP. I have checked this.

Highlighted
Moderator
Message 4 of 45
1,861 Views
Message 4 of 45

Re: Screen stays on after fully charged

Really sorry for not noticing. What about safe mode? Can you try to charge your device like that?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Enthusiast
Message 5 of 45
1,857 Views
Message 5 of 45

Re: Screen stays on after fully charged

No worrries.

 

How do I get into Safe Mode?

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Moderator
Message 6 of 45
1,853 Views
Message 6 of 45

Re: Screen stays on after fully charged

I have left you a link in my upper post. You can get to safe mode by pressing the power button, then long pressing turn off. A message will pop up.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

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Enthusiast
Message 7 of 45
1,830 Views
Message 7 of 45

Re: Screen stays on after fully charged

Thanks I will try this.

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Enthusiast
Message 8 of 45
1,796 Views
Message 8 of 45

Re: Screen stays on after fully charged

Okay I just did a factory reset instead. As I was having other issues with Apps crashing.

 

Hoping this fixed it. Will update.

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Moderator
Message 9 of 45
1,791 Views
Message 9 of 45

Re: Screen stays on after fully charged

Ok, strange as it is a new device and you already crashed it, just kidding Face with stuck-out Tongue @Bobo13



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

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Enthusiast
Message 10 of 45
1,764 Views
Message 10 of 45

Re: Screen stays on after fully charged

Ok unfortunatley the factory reset has not resolved it Slightly frowning Face

 

I havent installed any 3rd party apps on the device aswell so looks like I have a faulty phone. What a shame Slightly frowning Face