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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Screen stays black

One time poster
Message 1 of 3
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Message 1 of 3

Screen stays black

Wont turn on of nothing 

2 REPLIES 2
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Pioneer
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Message 2 of 3

Re: Screen stays black

First try to charge the battery.

Maybe with another charging cable.

 

When you long press the power button there is no buzz after a while?


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who doesn't doesn't
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Sony Xperia Support
Message 3 of 3
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Message 3 of 3

Re: Screen stays black

Hi @coxl65, sorry to hear about this. Slightly frowning Face

Have you tried holding down the volume up and the power button for 6 seconds? This will force the device to shut down or restart.

If the device still isn't powering on, hold down the same buttons for 120 seconds > connect the device to a charger and charge until you see a battery icon on the screen and then turn the device on.

Let us know if that helps!


Official Sony Xperia Support Staff


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