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If you want to get the max out of your Xperia phone then check out Xperia tips page.

New software updates downloading but could not install

Rookie
Message 1 of 8
1,354 Views
Message 1 of 8

New software updates downloading but could not install

Sony xperia x software updates not installing after completing try more than 10 times
7 REPLIES 7
Emperor
Message 2 of 8
1,337 Views
Message 2 of 8

Re: New software updates downloading but could not install

@Matiulla

 

Are you using XC?

 

Xperia Companion (XC)

 

 

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Commissioner
Message 3 of 8
1,312 Views
Message 3 of 8

Re: New software updates downloading but could not install

Hi @Matiulla

 

I suggest you to read this thread.

http://talk.sonymobile.com/t5/Xperia-X-Compact/Clean-installation-system-update/m-p/1195517#U1195517

 

I hope could be useful.

Learner
Message 4 of 8
1,290 Views
Message 4 of 8

Re: New software updates downloading but could not install

Oh, so the only way to get the update is to do s full factory reset?

Really?

Oh come on Sony!

Do you realise how inconvenient and time consuming that is? Non of my previous updates have necessitated a full factory reset, so why now?

Please rewrite the update so it installs without me having to spend several hours backing ecerything up then reinstalling it all again.

Please
Emperor
Message 5 of 8
1,286 Views
Message 5 of 8

Re: New software updates downloading but could not install

@Benmidgley

 

Who said that? don't take any posts out of context, keep it friendly. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 6 of 8
1,267 Views
Message 6 of 8

Re: New software updates downloading but could not install

The link in the post above my original is all about how to do back ups and factory resets.

Sorry for my sarcasm but I am just abit gob smacked that a factory reset is the only way to go!

Btw, Have tried the conect to computer method with no success either.
Commissioner
Message 7 of 8
1,251 Views
Message 7 of 8

Re: New software updates downloading but could not install

@Benmidgley

 

First.

You must respect who have the patience to answer for an issue that happens. And you must respect the suggestions given!

So, take your unless sarcasm only for you, not for the forum.

 

Second.

I read the problem posted and I gave my personal suggestion. If the update has problems to install or give error messages or other, my suggestion is to perform a clean installation in the way to complete the update next and have a device functioning.

 

Bye

Highlighted
Learner
Message 8 of 8
1,243 Views
Message 8 of 8

Re: New software updates downloading but could not install

Again al i appologise, you have obviously spent along time writing the update. My disappointment stems from the length of time it is going to take me to install it.
I just hope next time Sony will find more simplified way of doing an update.