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Tips & Tricks

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Mobile data not working after update to Oreo

Learner
Message 1 of 6
1,792 Views
Message 1 of 6

Mobile data not working after update to Oreo

Hello there!

My Xperia X does not handle mobile data anymore since updating to Android 8.0.0.

O2 Support (Telefonica subprovider in Germany) couldn´t help. I tried several times to fix it via automatic download and installation, but also via step-by-step data input by hand. 

Both ways were not successful. Does somebody have the same issue and might have a solution?

 

Best regards from Germany

5 REPLIES 5
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Pioneer
Message 2 of 6
1,779 Views
Message 2 of 6

Re: Mobile data not working after update to Oreo

If you've done an OTA update, best course of action would be to either factory reset the phone, or do a software repair with Xperia companion .

 

This presumes you entered valid APN settings in your tryouts, and of course, backed up important things.

Learner
Message 3 of 6
1,768 Views
Message 3 of 6

Re: Mobile data not working after update to Oreo

I made a complete backup via companion an tried both ways to reset, but I still have the same issue. Nothing helped yet. I guess I have to wait for the next system update to get rid of this problem.

 

Best regards from Germany

Pioneer
Message 4 of 6
1,738 Views
Message 4 of 6

Re: Mobile data not working after update to Oreo

You didn't forget to switch on mobile data accidentally?Screenshot_20180423-123748.png

 

 

 


who knows knows
who doesn't doesn't
Pioneer
Message 5 of 6
1,729 Views
Message 5 of 6

Re: Mobile data not working after update to Oreo

@Nixxnuzz what fw version are you on? 

In case you're not on customized DE , consider flashing it via flashtool.

 

It receives updates in the first or second batch the latest, so if you're not on it, update will come sooner. Hopefully the one that will sort the situation for you. And possibly, even flashing it might solve it.

Learner
Message 6 of 6
1,664 Views
Message 6 of 6

Re: Mobile data not working after update to Oreo

I didn´t forget to activate. Same settings like before... with nugat everything worked fine