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Low volume after 7.1.1 update

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Learner
Message 1 of 60
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Message 1 of 60

Low volume after 7.1.1 update

After updating my Xperia x to Android 7.1.1, music volume got decreased in both speakers and headphones. How do fix this issue? 

59 REPLIES 59
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Sony Xperia Support
Message 2 of 60
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Message 2 of 60

Re: Low volume after 7.1.1 update

Hi @prashantmayb, welcome to the community.


Do you experience the same issues in safe mode? If so, then I recommend you perform a software repair using Xperia Companion.

If not, then it's a third party app causing the issue. Make sure they are all up to date.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

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One time poster
Message 3 of 60
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Message 3 of 60

Low volume after 7.1.1 update

I updated to 7.1.1 om Xperia x and volume in music has gone too low, how do i downgrade to 7.0. 

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Enthusiast
Message 4 of 60
10,891 Views
Message 4 of 60

Re: Low volume after 7.1.1 update

i'm having the same issue

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Rookie
Message 5 of 60
10,888 Views
Message 5 of 60

Re: Low volume after 7.1.1 update

After updating to 7.1.1,  I have experienced decrease in volume. How to fix this issue? 

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Adviser
Message 6 of 60
10,881 Views
Message 6 of 60

Re: Low volume after 7.1.1 update

Thanks for the report. 

 

In what cases do you get low volume?

- Ringtone

- Call speaker

- Music speaker

- Wired music

- BT music

 

What music app are you using? 

Have you tried changing/resetting audio/accessory settings? 

For example clear audio, dynamic normalizer, automatic optimization.. 

 

I'm holding off on the update because of this.. 

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Rookie
Message 7 of 60
10,876 Views
Message 7 of 60

Re: Low volume after 7.1.1 update


@talmarsh wrote:

Thanks for the report. 

 

In what cases do you get low volume?

- Ringtone

- Call speaker

- Music speaker

- Wired music

- BT music

 

What music app are you using? 

Have you tried changing/resetting audio/accessory settings? 

For example clear audio, dynamic normalizer, automatic optimization.. 

 

I'm holding off on the update because of this.. 


I'm facing this issue while using sony official music app with earphones.I have tried  other music apps and found decrease in volume.  I have not changed any settings. 

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Learner
Message 8 of 60
10,822 Views
Message 8 of 60

Re: Low volume after 7.1.1 update

The volume has plummeted overall and in all the apps drastically and I think there wont be any fix. This is my third Xperia and I was pleasantly surprised when the volume increased after the Android 7.0 update. Now everything has come back to originality.

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Learner
Message 9 of 60
10,802 Views
Message 9 of 60

Re: Low volume after 7.1.1 update

I have noticed decreased volume in inbuilt speakers and headphone. Tried all the audio settings. But no use. 

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Learner
Message 10 of 60
10,799 Views
Message 10 of 60

Re: Low volume after 7.1.1 update

Yeah. That's true. Hope that Sony will fix this issue.