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Low volume after 7.1.1 update

Learner
Message 1 of 60
10,357 Views
Message 1 of 60

Low volume after 7.1.1 update

After updating my Xperia x to Android 7.1.1, music volume got decreased in both speakers and headphones. How do fix this issue? 

59 REPLIES 59
Sony Xperia Support
Message 2 of 60
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Message 2 of 60

Re: Low volume after 7.1.1 update

Hi @prashantmayb, welcome to the community.


Do you experience the same issues in safe mode? If so, then I recommend you perform a software repair using Xperia Companion.

If not, then it's a third party app causing the issue. Make sure they are all up to date.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 3 of 60
10,326 Views
Message 3 of 60

Low volume after 7.1.1 update

I updated to 7.1.1 om Xperia x and volume in music has gone too low, how do i downgrade to 7.0. 

Highlighted
Enthusiast
Message 4 of 60
10,154 Views
Message 4 of 60

Re: Low volume after 7.1.1 update

i'm having the same issue

Rookie
Message 5 of 60
10,151 Views
Message 5 of 60

Re: Low volume after 7.1.1 update

After updating to 7.1.1,  I have experienced decrease in volume. How to fix this issue? 

Adviser
Message 6 of 60
10,144 Views
Message 6 of 60

Re: Low volume after 7.1.1 update

Thanks for the report. 

 

In what cases do you get low volume?

- Ringtone

- Call speaker

- Music speaker

- Wired music

- BT music

 

What music app are you using? 

Have you tried changing/resetting audio/accessory settings? 

For example clear audio, dynamic normalizer, automatic optimization.. 

 

I'm holding off on the update because of this.. 

Rookie
Message 7 of 60
10,139 Views
Message 7 of 60

Re: Low volume after 7.1.1 update


@talmarsh wrote:

Thanks for the report. 

 

In what cases do you get low volume?

- Ringtone

- Call speaker

- Music speaker

- Wired music

- BT music

 

What music app are you using? 

Have you tried changing/resetting audio/accessory settings? 

For example clear audio, dynamic normalizer, automatic optimization.. 

 

I'm holding off on the update because of this.. 


I'm facing this issue while using sony official music app with earphones.I have tried  other music apps and found decrease in volume.  I have not changed any settings. 

Learner
Message 8 of 60
10,085 Views
Message 8 of 60

Re: Low volume after 7.1.1 update

The volume has plummeted overall and in all the apps drastically and I think there wont be any fix. This is my third Xperia and I was pleasantly surprised when the volume increased after the Android 7.0 update. Now everything has come back to originality.

Learner
Message 9 of 60
10,065 Views
Message 9 of 60

Re: Low volume after 7.1.1 update

I have noticed decreased volume in inbuilt speakers and headphone. Tried all the audio settings. But no use. 

Learner
Message 10 of 60
10,062 Views
Message 10 of 60

Re: Low volume after 7.1.1 update

Yeah. That's true. Hope that Sony will fix this issue.