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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Contacts disappear

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Message 1 of 7
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Message 1 of 7

Contacts disappear

I have had the phone for over a year and only recently it has started to delete 2 contacts. And only these 2, i have had to pin the conversations to the top of my messages just so i don't lose the numbers. 

 

I am saving the same number at least 3 to 5 x a day. 

 

I have actually given up now. There are no filters on, i have gone through my apps that interfere with my storage and contents/contacts. 

 

This only began about 2 weeks ago. 

 

Can anyone help? 

 

Kind regards. x

6 REPLIES 6
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Emperor
Message 2 of 7
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Message 2 of 7

Re: Contacts disappear

@Masterch1ef

 

What if you go to contacts and manually add the contact? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Message 3 of 7
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Message 3 of 7

Re: Contacts disappear

Ive done that. And do so several times a day. 

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Emperor
Message 4 of 7
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Message 4 of 7

Re: Contacts disappear

@Masterch1ef

 

what if you add a different contact, does it stay or is it erased 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Message 5 of 7
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Message 5 of 7

Re: Contacts disappear

No other or new contact details stay put it is just the 2 numbers that i have to keep inputting. 

 

This has to be said this is the most bizarre thing I have ever seen. 

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Emperor
Message 6 of 7
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Message 6 of 7

Re: Contacts disappear

@Masterch1ef

 

That's rather odd, what if you add this numbers on another contact, just to see if they disappear 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Message 7 of 7
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Message 7 of 7

Re: Contacts disappear

@uliwooly

 

It does unsave new contacts. 

The numbers remain but the names are gone.