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Can't play videos

Learner
Message 1 of 5
1,102 Views
Message 1 of 5

Can't play videos

Hi all, right I have a xpirea x and when I record videos it plays fine, but after about half hour it can't play it anymore, it just comes up with a black screen saying "cannot play video". Is there anything I can do?. Thanks in advance
4 REPLIES 4
Highlighted
Phy
Forum Legend
Message 2 of 5
1,086 Views
Message 2 of 5

Re: Can't play videos

Boot in safe mode and see if you can play the videos onces in safe mode.

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lollipop

1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available
Emperor
Message 3 of 5
1,084 Views
Message 3 of 5

Re: Can't play videos

@Dnbnick1

 

Where are you saving the videos? Internal Storage or an SD card?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 4 of 5
1,072 Views
Message 4 of 5

Re: Can't play videos

No they don't play in safe mode and yes saving to sd card
Emperor
Message 5 of 5
1,071 Views
Message 5 of 5

Re: Can't play videos

@Dnbnick1

 

could you answer my question?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)