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Battery drain

SOLVED
Learner
Message 1 of 16
3,064 Views
Message 1 of 16

Battery drain

Phone idle seems to be using a lot of power and battery draining really fast any suggestions, restarted phone no joy cheers 

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 9 of 16
3,550 Views
Message 9 of 16

Re: Battery drain

@Mwoolley72

You can check in Settings > Battery > Show battery usage see what apps are using the most power.

 

@Rainking37
The main battery usage should be Screen, followed by Android and standby/idle.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

15 REPLIES 15
Sony Xperia Support
Message 2 of 16
3,048 Views
Message 2 of 16

Re: Battery drain

Hi @Mwoolley72, welcome to the community. I am sorry to hear about this. Slightly frowning Face

Do you have the same issue in safe mode?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Learner
Message 3 of 16
3,046 Views
Message 3 of 16

Re: Battery drain

Didn't know there was a safe mode so no not a clue cheers 

Sony Xperia Support
Message 4 of 16
3,042 Views
Message 4 of 16

Re: Battery drain

Click on this link and follow through the steps >>> safe mode.

 

Let me know how you get on Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Highlighted
One time poster
Message 5 of 16
3,013 Views
Message 5 of 16

Call history lag and battery drain after update to 7.1.1

After i update my xperia x to 7.1.1 i've experinced over heating and battery drain... :-( call history lag too... 

It's a big shame for a company like sony... 

Sony Xperia Support
Message 6 of 16
2,980 Views
Message 6 of 16

Re: Call history lag and battery drain after update to 7.1.1

Hi @Roozbeh_R, welcome to the community. I am sorry to hear you're having touble too Slightly frowning Face

 

Have you tried the step I mentioned earlier? Testing it in safe mode?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Learner
Message 7 of 16
2,931 Views
Message 7 of 16

Re: Battery drain

Cheers Cameron there was a noticeable improvement in battery in safe mode cheers just finding out which is causing it, possible Google fit as it measures your steps not 100% 

Apprentice
Message 8 of 16
2,914 Views
Message 8 of 16

Re: Battery drain

I have had this issue for a while on and off. Phone gets hot too. Usually its screen, phone idle and Google play services that are the main battery drain. Tryong safe mode for a bit to see if that helps. Will do a day tomorrow of normal use, or as normal as safe mode will allow, and report back. 

Sony Xperia Support
Message 9 of 16
3,551 Views
Message 9 of 16

Re: Battery drain

@Mwoolley72

You can check in Settings > Battery > Show battery usage see what apps are using the most power.

 

@Rainking37
The main battery usage should be Screen, followed by Android and standby/idle.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Learner
Message 10 of 16
2,895 Views
Message 10 of 16

Re: Battery drain

Screenshot_20170720-022617.pngHere's what my battery showing

 

 Hope this helps