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Bad light bleed on my SONY XPERIA X

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Message 1 of 12
2,111 Views
Message 1 of 12

Bad light bleed on my SONY XPERIA X

Hi ...I got Xperia X (f5122) few days back & on the second day I noticed a weird light on the screen of my phone .There are two large spots at the bottom where the gaps are.I am attaching pictures here.

light bleed xperia x.jpgLight bleed on xperia XIMG_20170522_191749_HHT.jpgLight bleed on xperia XIMG_20170522_194452_HHT.jpgLight bleed on xperia XIMG_20170522_194616_HHT.jpgLight bleed on xperia XIMG_20170522_194904_HHT.jpgLight bleed on xperia XIMG_20170522_194815_HHT.jpgLight bleed on xperia X

 

This is very frustrating and distractive even in daylight I can see this light coming off screen .Notice the area where the ' Back '  & 'recent ' keys are.

I haven't see this kind of light bleed on my previous Sony devices.This is easily noticeable even i don't look at it & except it's on 10 % or lower brightness.

 

May I request  anyone from SONY to confirm this as manfacture defect or some issue with my device as this isn't a standard of a product ?

And anybody elese facing this issue please attach your pictures and do tell whether your Xperia X has it or not? Do mention which colour do you have of device.

If you want to test -Set brightness  100% or more then dial *#*#7378423#*#* on phonepad -go to service test-display-click until u get black screen.Notice & post a picture if you can.

It will be very useful to me.

Attaching more pictures below.

& here's a video on youtube showing mine Xperia X screen bleed or light bleed.

https://youtu.be/xUTf3nHgI78

 

IMG_20170522_194549_HHT.jpgLight bleed on xperia XIMG_20170522_194854_HHT.jpgLight bleed on xperia XIMG_20170522_194904_HHT.jpgLight bleed on xperia XIMG_20170522_195144_HDR.jpgLight bleed on xperia X

11 REPLIES 11
Emperor
Message 2 of 12
2,091 Views
Message 2 of 12

Re: Bad light bleed on my SONY XPERIA X

@HoyehhWithXPERIAX

 

This is a global user based forum, you should contact your Local support to get your device inspected. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 3 of 12
2,074 Views
Message 3 of 12

Re: Bad light bleed on my SONY XPERIA X

Hi @HoyehhWithXPERIAX,

 

I'm sorry to hear this.

 

As @uliwooly suggested, I would also recommend that you get in contact with your Local support support team for assistance with having your device sent in to an authorized service center for further examination and repair.

 

Let us know how it works out.

 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Message 4 of 12
2,020 Views
Message 4 of 12

Re: Bad light bleed on my SONY XPERIA X

CAN ANYONE POST A PICTURE or VIDEO EVEN IF THEY HAVE NOT THIS PROBLEM .Please ! it would be helpful to me .

Learner
Message 5 of 12
1,983 Views
Message 5 of 12

Re: Bad light bleed on my SONY XPERIA X

I have bought my xperia 5 days ago and i have noticed the bleeding issue exactly. Where your device has and also there are very thin diagonal lines running across the display. Display is like textured is this normal or my device has some kind defect please reply if your device have these lines

Message 6 of 12
1,975 Views
Message 6 of 12

Re: Bad light bleed on my SONY XPERIA X

Can you post a picture of lines here ?Which colour do you have of device?

Learner
Message 7 of 12
1,970 Views
Message 7 of 12

Re: Bad light bleed on my SONY XPERIA X

I will try now i have only one phone my phone colour is graphite black

Message 8 of 12
1,958 Views
Message 8 of 12

Re: Bad light bleed on my SONY XPERIA X

Yup.I knew it must be Grpahite Black( & you must be living in INDIA )(weird huh ).Guess what find a White or Lime Gold colour of this device and you'll be surprised to see there is no light bleed as you can see in my pic which you have & probably most of XX owner ,too.

BTW plz get a picture or video ;post here or link it.

Learner
Message 9 of 12
1,953 Views
Message 9 of 12

Re: Bad light bleed on my SONY XPERIA X

Yes i live in india where are you from? And so you mean that other colours colours have less issues than black colour

Message 10 of 12
1,939 Views
Message 10 of 12

Re: Bad light bleed on my SONY XPERIA X

India and yes ( specially they are not having light bleed which black colour has ;this is weird because i saw 2 devices which i mentioned before non of them had it.)