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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Bad Bluetooth LDAC audio signal

Visitor
Message 1 of 11
1,355 Views
Message 1 of 11

Bad Bluetooth LDAC audio signal

 I'm using Sony h.ear on 100ABN. Since LDAC update on my Xperia X on Nougat concept (now build no. N4F26T14) the signal cuts out some times while the phone is in my right pocket the audio can stutter, especially if I turn my head to the left. Can this be investigated and fixed in a future update? I have factory reset the phone. Happens with both Google Play music and SoundCloud. Apart from that this phone and these headphones are awesome.

 

Thanks,

-Laurence

10 REPLIES 10
Inhabitant
Message 2 of 11
1,348 Views
Message 2 of 11

Re: Bad Bluetooth LDAC audio signal

I have the same problem with speaker srs-xb3.

Highlighted
Adviser
Message 3 of 11
1,292 Views
Message 3 of 11

Re: Bad Bluetooth LDAC audio signal

I have the same issue, when phone is in right pocket and i turn my head to the right. Same headphones work perfectly in other devices.

Adviser
Message 4 of 11
1,266 Views
Message 4 of 11

Re: Bad Bluetooth LDAC audio signal

What do we do with this? Is it a software or hardware issue? Update or repair?

Adviser
Message 5 of 11
1,217 Views
Message 5 of 11

Re: Bad Bluetooth LDAC audio signal

It's June now. No one's answered this. Dissatisfied. 

Adviser
Message 6 of 11
1,214 Views
Message 6 of 11

Re: Bad Bluetooth LDAC audio signal

Maybe you can try the new firmware 7.1.1

 

I have a X Compact 7,0, same cans.

I'm always on sound quality preferred but only use cases is phone next to me on the desk. Only connection problem ls I have are when going to another room. BUT connection prefered mode significantly improves reception.

 

Hope this helps. I'll try putting the phone in my pocket to see if I can recreate this beford switching to 7.1.1

Adviser
Message 7 of 11
1,205 Views
Message 7 of 11

Re: Bad Bluetooth LDAC audio signal

Not sure where these settings are..

Adviser
Message 8 of 11
1,201 Views
Message 8 of 11

Re: Bad Bluetooth LDAC audio signal

When connecting the 100ABN to your phone you should see a notification "LDAC device connected" tap it and you'll get to "LDAC playback quality" menu with two options: Sound quality perferred or Best effort.

You can also access this by going to [Phone] Settings > Sound > [Quality] Accessory settings > LDAC playback quality.

 

This is actually intended to prevent interference between 2.4GHZ WIFI and the "pumped" BT but it seems to improve reception overall (could just be placebo, but definetly worth a try!).

 

*This is all on 7.0...

Adviser
Message 9 of 11
1,193 Views
Message 9 of 11

Re: Bad Bluetooth LDAC audio signal

It's greyed out on my device.

Adviser
Message 10 of 11
1,179 Views
Message 10 of 11

Re: Bad Bluetooth LDAC audio signal

Only available when connected to a Ldac Bluetooth device...