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Phone plays ringtone when screen shuts off

One time poster
Message 1 of 2
Message 1 of 2

Phone plays ringtone when screen shuts off

Phone recently started playing my ringtone everytime screen turns off. Did a full factory reset May 1 and it went away, but is now back again. Any thoughts. Thank you


Message 2 of 2
Message 2 of 2

Re: Phone plays ringtone when screen shuts off



I'm sorry to hear that, could you test the phone in safe mode 


Safe mode will disable all third party apps that could be causing this problem.

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)