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Phone plays ringtone when screen shuts off

One time poster
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Message 1 of 2

Phone plays ringtone when screen shuts off

Phone recently started playing my ringtone everytime screen turns off. Did a full factory reset May 1 and it went away, but is now back again. Any thoughts. Thank you

 

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Emperor
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Re: Phone plays ringtone when screen shuts off

@SuperGamer 

 

I'm sorry to hear that, could you test the phone in safe mode 

 

Safe mode will disable all third party apps that could be causing this problem.




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