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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Phone Died, now, not charing, no RED light, nothing

Learner
Message 1 of 2
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Message 1 of 2

Phone Died, now, not charing, no RED light, nothing

Hi

 

This morning the phone's battery died (I never let that happen but this time I had no choice). Anyway, about 30 minutes later, I plug in the phone and nothing happen.

 

The red LED at the top is not showing up, holding the power button doesn't do anything, same for key up + power, key down + power, etc.

 

I tried 5 different kind of chargers (whom 3 are Sony) with and without original cable... nothing.

 

The phone doesn't seem to get hot like when charging the battery. The phone is 14 months old so not that old really.

 

It's also not detected by my laptop or desktop PC.

 

Any ideas?

 

Thank you.

1 REPLY 1
Learner
Message 2 of 2
410 Views
Message 2 of 2

Re: Phone Died, now, not charing, no RED light, nothing

Just for reference, if this can help someone else later... I fixed the problem.

 

I opened the back of the phone, disconnected physically the battery, waited about 1-2 minutes and reconnected the battery. Tested and the red LED is now active and the charging icon popped up. I've put back the back cover and all is good.

 

I used the following video for instructions: https://www.youtube.com/watch?v=iw5wKGq8eYo

 

The connector is hidden behind the plastic piece at the top of the Sony logo (SO to be precise) on the battery that you can see at 1:06 in the above video. Lift the connector to disconnect.

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