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Messaging photo attachment

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Learner
Message 1 of 4
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Message 1 of 4

Messaging photo attachment

Can't send photos through stock messaging app, all photos become pixelated when sent to others. Even pixelated previewing the photo before sending. This phone has a great camera but this feature needs to get fixed so difficult using other apps just to send a photo to someone elseScreenshot_20170503-231137.pngLooks much better in Gallery

 

 

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Moderator
Message 2 of 4
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Message 2 of 4

Re: Messaging photo attachment

Hello @Dan35 and welcome to the community!

 

This is quite normal, you are sending through the stock messaging app so I assume that you're talking about sending image attachments in MMS. MMS has a maximum allowed size that is set by your network operator.

 

The largest limit I've seen was 1MB per MMS, so even if the photo is originally in high resolution, the messaging app (any messaging app on any phone) will resize it to fit the size limit of the MMS. That's why the resized photo will look either pixilated or tiny.

 

You can contact your network operator to know the exact allowed size, but I don't think there's a possibility to ask for increasing that limit.

 

Of course, the best alternative is sending photos via email, WhatsApp, Hangouts, etc.



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3 REPLIES 3
Moderator
Message 2 of 4
3,332 Views
Message 2 of 4

Re: Messaging photo attachment

Hello @Dan35 and welcome to the community!

 

This is quite normal, you are sending through the stock messaging app so I assume that you're talking about sending image attachments in MMS. MMS has a maximum allowed size that is set by your network operator.

 

The largest limit I've seen was 1MB per MMS, so even if the photo is originally in high resolution, the messaging app (any messaging app on any phone) will resize it to fit the size limit of the MMS. That's why the resized photo will look either pixilated or tiny.

 

You can contact your network operator to know the exact allowed size, but I don't think there's a possibility to ask for increasing that limit.

 

Of course, the best alternative is sending photos via email, WhatsApp, Hangouts, etc.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Moderator
Message 3 of 4
2,802 Views
Message 3 of 4

Re: Messaging photo attachment

@Quester @Dan35 Just to add to what Quester said, even via whatsapp or messenger from facebook the photos are resized. If you want to have the original size, use services like google drive or send directly via email (limited though).



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Moderator
Message 4 of 4
2,787 Views
Message 4 of 4

Re: Messaging photo attachment

As said, generally mms is not great for picture sharing and images are compressed and resized to very small levels.

Look at Internet based messaging services that whilst still compressed, offer better quality.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.