Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2016-10-31 11:58 PM
2016-11-01 12:45 AM
2016-11-01 08:09 AM - edited 2016-11-01 03:08 PM
Hi, just got my Xperia XP back from Xperia Support Thailand. Sony Thailand engineer confirm to me Accelerometer problem came from hardware issue not software!!! they change new M/B to me. Let's me test for 3-4 days will update problem solve or not.
*** Update ***
5 hours after Sony Xperia Support Center replace new main board to me, all the problem was occur again with new problem with proximity sensor not functional.
poor not professional with Sony engineer in Thailand.
2016-11-01 10:37 AM
I encountered a number of screen problems with my Xperia X Performance.
First of all, every time I talk on the phone and accidentally press my ear to the screen, the call drops. I believe it is because of a high sensitivity of the screen. BUT it seems like it is not possible to change the sensitivity settings in any other way than by writing code understood by the phone's system. Before putting a phone on the market, you should remember that not every user is a developer and not all of us want to look like wide-arms bodybuilders answering the phone in this weird angle:
Second of all, I have been resetting the display and camera hundreds of times to fix the problem with the photos being rotated by 90 degrees while stored. This makes swiping saved photos uncomfortable and posting then on social media a nightmare because they have to be rotated in an editor EVERY TIME!
Please, oh, please, can you fix these things???? I really liked the phone so far...
2016-11-01 12:31 PM
the problems you are experiencing is due to the problems discussed here: http://talk.sonymobile.com/t5/Xperia-X-Performance/Accelerometer-stops-working/td-p/1158490/jump-to/...
2016-11-01 01:35 PM
2016-11-01 05:05 PM
after 10 days without restart i noticed now the problem is back.
It seems like every time i post here to indicate it looks like it is fine, it will come back