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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Accelerometer stops working

SOLVED
Learner
Message 301 of 411
829 Views
Message 301 of 411

Re: Accelerometer stops working

So what should we do? It's annoing..
Learner
Message 302 of 411
809 Views
Message 302 of 411

Screen rotation issue

My phone screen is not rotating even the auto rotation is on. I use 2 user accounts in one phone. I found when i login to second user and use Camera (in any app like viber camera, snapchat camera, camera app, and etc..) then the screen rotation will not work untill i restart the phone. I tried the factory reset and it doesn't work. Any idea how can itbe solved?
Btw my phone is Xperia X Performance 6.0.1
Emperor
Message 303 of 411
806 Views
Message 303 of 411

Re: Screen rotation issue

Boot in >>> safe mode and access the second account, does the camera rotate (while in safe mode)?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Enthusiast
Message 304 of 411
807 Views
Message 304 of 411

Re: Accelerometer stops working

Read?
One time poster
Message 305 of 411
806 Views
Message 305 of 411

Re: Accelerometer stops working

Do what dumrong says, works fine I haven't had the problem for several days.....
One time poster
Message 306 of 411
773 Views
Message 306 of 411

Accelerometer and gyroscope issues xperia xp

Basically none of it works. I can't get anything to auto rotate. I've done the tests on the phone and those two fail each time. This phone is three months old. I really fed up with having phones that breaks.

I've also recently done a factory reset.
Sony Xperia Support
Message 307 of 411
769 Views
Message 307 of 411

Re: Accelerometer and gyroscope issues xperia xp

Hi @Tysimon1991,


Welcome to the community.

 

You may experience that the Xperia X Performance has issues with the accelerometer, gyroscope, magnetometer, ambient light, proximity and the barometer. One of the most common signs that the sensor has stopped working is that the screen rotation doesn’t work. As a workaround, try to restart your device. 

We are working on a solution. A new software version will be available within November, 2016.

Note! Software rollouts are a phased process – timings & availability may vary by market/carrier.
Tip: If the barometer feature is an important feature to you, it might help to disable the Google Location History as a work around.

 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Learner
Message 308 of 411
735 Views
Message 308 of 411

Re: Accelerometer stops working

I have the same issue on my x performance (F8132).

I initially thought that doing an update to a newer home version caused this, but using the original one causes the same issue.

This is really bad Sony. I enjoy using Sony Smartphones ever since my first xperia, but this bug is not acceptable!

I hope it'll be fixed ASAP cause it makes the phone near unusable for me...
One time poster
Message 309 of 411
634 Views
Message 309 of 411

Re: Accelerometer stops working

I also have the same problem.
One time poster
Message 310 of 411
630 Views
Message 310 of 411

Re: Accelerometer stops working

I had the problem with the accelerometern on my X performance. I signed up to Xperia beta program for Android Nougat and got the update for a few days ago and Im pleased to say that the accelerometer had worked flawless since.