account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Accelerometer stops working

SOLVED
Regular
Message 291 of 411
578 Views
Message 291 of 411

Re: Accelerometer stops working

I have the same problem. I rebooted the phone, and it still doesn't work. I took a report bug, I could sent it to Sony Xperia support.

But meanwhile, there is a fix? Can I return the phone?
Learner
Message 292 of 411
575 Views
Message 292 of 411

Re: Accelerometer stops working

My phone was fine for a few days after a software repair, but has stopped working again. I know we're waiting for a fix from Sony, but my opinion is that it's a hardware issue. They may be able to find a software workaround for it, but if it was purely a software issue then all XP running the same software version would be affected and we've already tried and failed to find an app or software update that might be at fault. Sony should recall the XP and replace with ZX
KMH
Adviser
Message 293 of 411
560 Views
Message 293 of 411

Re: Accelerometer stops working

Disable google location and it will work.
Learner
Message 294 of 411
553 Views
Message 294 of 411

Re: Accelerometer stops working

After 30 pages of comments, it's safe to say that these "disable this, disable that" comments work for a few hours or a few days at most. Besides, what's the point of disabling one function to gain another? Not great
Highlighted
Enthusiast
Message 295 of 411
544 Views
Message 295 of 411

Re: Accelerometer stops working

It is working here now for 14 days straight (last reboot).
Adviser
Message 296 of 411
504 Views
Message 296 of 411

Re: Accelerometer stops working

If you read earlier in this thread, someone said a solution does not include disablling some other feature. (11/11/16 Edit - the location history only records where you have been, as opposed to location services which is used by apps like Pokemon Go & Chrome & Maps to help you navigate places some more info can be found in an article by Alex Dobie at Android Central)

 

An app bundled with the phone should not create this kind of problem.

I have noticed many of the photos taken the phone upside down, or incorrectly oriented, can another camera app use the hardware on this device?

One time poster
Message 297 of 411
490 Views
Message 297 of 411

Re: Accelerometer stops working

This is really becoming a problem for me. So many reasons I need to switch orientations throughout the day and it doesn't work at all. I spent a lot of money on my X-performance, and this is not acceptable.

One time poster
Message 298 of 411
446 Views
Message 298 of 411

Re: Accelerometer stops working

Disable​ Google location history and waiting for update.
Regular
Message 299 of 411
441 Views
Message 299 of 411

Re: Accelerometer stops working

Hi, I tried to use others camera apps, but the results are the same.

One time poster
Message 300 of 411
425 Views
Message 300 of 411

Re: Accelerometer stops working

I got the same problem only since the latest system update from Sony!