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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

missing "USB connection mode" menu

Pioneer
Message 11 of 13
334 Views
Message 11 of 13

Re: missing "USB connection mode" menu

How about a different phone?  Winking Face

 

When you checked everything you should consider that the port is not connecting well because of accumulated dirt or that the port is damaged.

I would go for cleaning first.

You can find how this is done on youtube.


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Learner
Message 12 of 13
332 Views
Message 12 of 13

Re: missing "USB connection mode" menu

looked at the port and it seems clean, no debris inside and connection seems fine, goes in and clicks, my wifes has the same phone and hers works fine with the same pc and cables.

Pioneer
Message 13 of 13
323 Views
Message 13 of 13

Re: missing "USB connection mode" menu

This indicates a broken port.

I would still try cleaning first.


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