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2018-03-02 05:38 PM
*Updated to latest version
*Bring to Sony Service (battery is good)
*Sony service refresh OS version
Done all these but neither fix phone idle draining. I bought tbis phone coz it says it has good battery life. SONY please help on this, nice phone is useless when u cant use it when u need it the most. I paid for this but i dont get what i deserve. Please help Sony. 😨😓😰
2018-04-09 07:16 AM
Mine is Xperia™ Dual. After an update to Oreo my phone battery gets drain quickly. I am not the only one having this issue. Please help fix, hope this concens matters to you. Thanks.
2018-04-10 02:49 AM
Thanks for the response.
I have the Xperia™ X Dual (F5122). Current software version 34.4.A.2.50
I had my phone running on for "stamina" mode set to "always ON" and almost zero 0% brightness.
Also, the double-tap to wake feature seems not so smooth, since I have to tap multiple times to get it wake. However, the double-tap to sleep seems so fine.
Hoping to fix this.
Thanks and regards,
2018-04-30 11:45 AM
Is there a big difference now with Oreo in contrast to Nougat ?
Mine is on the same levels.
There are few things to have in mind :
-If there was an OTA upgrade, factory reset might help you out.
-Battery issues are almost hardest to troubleshoot due to so many variables involved.(user installed apps, signal strength, clean install or not etc.,defective battery)
If there was a highly spread issue with higher drain, I'm quite sure Sony would have patched it, but if you consider above points and that quite a lot of us don't have big issues, it's understandable that it's not an easy fix from their side. If there's a thing to fix.
Also to bear in mind :
-(from my perspective at least) X was never a battery champion. Sure, it wasn't/isn't bad, but that's about it.
-From your screens I can't tell you are having that much of a drain
I'd recommend :
-install GSAM battery monitor and grant additional permissions via adb
-if easy to handle , preform a factory reset (if you made an OTA update to Oreo)
- after that, try to compare status on Nougat and on current fw version
-check your WIFI/network signal, if it's constantly searching for signal == lose battery
-consider using Xperia Actions or Tasker to for example : turn sync off overnight, turn wifi off, use Xperia actions to optimize battery for night
I hope you find some interesting details so you can pinpoint the problem.
Also, how old is your phone ? Batteries do lose capacity over time, and it also depends on stuff extra hot or cold climate etc.
Hope you nail it Best of luck
2018-04-30 03:24 PM
Really appreciate the reply. However, considering that my phone is new, just bought it a month back. Also, I had this issue going since it is still running Nougat, and stamina mode (always on) w/ no installed apps yet. I had this checked w/ Sony service and the technician said the battery is okay. Technician also performed the factory default on their end during the service. Prior to that I had already updated the OS version to latest version hoping it would fix the problem. And tried to restore to factory settings successfully thru Xperia companion. Really hoping for a solution on the next update.
Sent from my Sony Xperia™ smartphone
2018-05-04 01:22 AM
Sorry i can't help, but i wanted you to know i have the same battery drain problem after the Oreo update. I never had any battery issues before, i haven't changed or added any settings or app apart from the update. Sony suggested a reset via companion app but that's not the issue, the issue is a software one, something in the update. I've also lost the use of my contacts app.
2018-05-04 02:11 AM
Same thing as I was guessing.. It has something to do on a software. I hope this concern will be taken by SONY Devs. Thank you for sharing.