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No data, no APN menu

SOLVED
Inhabitant
Message 1 of 3
2,707 Views
Message 1 of 3

No data, no APN menu

Hi

I just arrived in Australia, but I'm not getting mobile data.

I tried downloading APN settings (Settings - More - Internet settings) over Wi-Fi, but it still isn't working.

I suspect the APN settings are wrong, but there's no Access Point Names setting to check. (It should be under Settings - More - Mobile networks, but the only option there is for data roaming -- that's enabled).

Any suggestions?
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Inhabitant
Message 3 of 3
3,161 Views
Message 3 of 3

Re: No data, no APN menu

It's a US SIM, and yes, they support roaming data.

After I got the Nougat update yesterday, I now have the APN settings menu, and was able to get it working.

View solution in original post

2 REPLIES 2
Forum Legend
Message 2 of 3
2,698 Views
Message 2 of 3

Re: No data, no APN menu

are you using a local sim? or the simcard you have at your home country? have you contacted your network if they support roaming data?

 

how about when you try to use a local simcard?


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Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Highlighted
Inhabitant
Message 3 of 3
3,162 Views
Message 3 of 3

Re: No data, no APN menu

It's a US SIM, and yes, they support roaming data.

After I got the Nougat update yesterday, I now have the APN settings menu, and was able to get it working.

View solution in original post