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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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My x compact does not read more 'sim wind (but on other phones goes)

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My x compact does not read more 'sim wind (but on other phones goes)

Il telefono non legge le schede sim ma solo quelle di un operatore ovvero wind, se inserisco sim di altri operatori vengono lette senza problemi. In alcuni casi lo smartphone legge la scheda wind (che ho da ormai piu' di un anno) ma ci mette circa 5 minuti e non risulta coperto dalla linea sia telefonica che intenet. Sono già andato in un centro wind a cambiare la sim ma non viene comunque letta, inoltre se ricerco gli operatori dalle impostazioni non viene trovato nessun segnale. Il problema si è verificato dopo che il dispositivo si era spento per batteria scarica. Ho già effettuato ripristino e reinstallazione. Cosa posso fare?

The phone does not read sim cards but only those of an operator or wind, if I insert sim of other operators are read without problems. In some cases, the smartphone reads the wind card (which I have now more than a year) but it takes about 5 minutes and is not covered by the telephone line or intention. I have already gone to a wind center to change the sim but it is not read anyway, moreover if I search for the operators from the settings no signal is found. The problem occurred after the device had shut down due to low battery. I have already performed restore and reinstallation. What can I do? - GT