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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Hotspot problem with Nougat

SOLVED
One time poster
Message 11 of 15
1,878 Views
Message 11 of 15

Re: Hotspot problem with Nougat

I've noticed if I leave the phone to lock itself it maintains the hotspot connection, but if I manually lock the phone with the power key it instantly disconnects.

 

This never used to happen pre-Nougat.

 

I also have iPlayer radio installed.

One time poster
Message 12 of 15
1,413 Views
Message 12 of 15

Re: Hotspot problem with Nougat and iPlayer Radio

Thanks for sharing your experience and the solution! I have had this same frustrating problem of the portable hotspot failing to turn on properly on my Sony Xperia Z5 Compact for some months. Finally you have solved it for me! As soon as I uninstalled BBC iPlayer Radio the portable hotspot worked.

 

I'm hoping this has also solved another problem where the phone's bluetooth would also randomly switch itself off but I have yet to confirm this.

One time poster
Message 13 of 15
1,126 Views
Message 13 of 15

Re: Hotspot problem with Nougat

Hi, I had this problem after a repair update from Sony and after reading in a forum that someone suggested doing an update but only system and deselecting all other apps I wanted to try it. I thought 💭 it relevant for me to say it in case it may work for you, although I never tried it in the end because I noticed something when looking for the settings. I saw that my password had changed on my hot-spot settings and my laptop probably didn't recognise to tell me anything it just disconnected right after connecting. I changed the password to the one I had before the update and it works now. Just check yours or perhaps try that other option. 

One time poster
Message 14 of 15
315 Views
Message 14 of 15

Re: Hotspot problem with Nougat

Tethering error
Error occurred during tethering
OK

Pioneer
Message 15 of 15
301 Views
Message 15 of 15

Re: Hotspot problem with Nougat

Is your mobile network connection OK?

 

Read a bit about tethering here for example.


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