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Headphones not supported xperia x compact

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Message 1 of 1

Headphones not supported xperia x compact

Problem started few months ago when I switched sim card in my phone. 

If I plug in any headphones message pops up 'headphone not supported' and music keep playing in loudspeakers.

Finally I have restored the intofactory settings, everything erased but the problem with the headphones not fixed.

Please help any ideas???