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Headphones do not work

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One time poster
Message 1 of 6
80 Views
Message 1 of 6

Headphones do not work

Какая модель наушников нужна??? 

 

What headphone model is needed ???

 

-GT

5 REPLIES
One time poster
Message 2 of 6
54 Views
Message 2 of 6

Re: Headphones do not work

My X Compact headphone jack stopped working last week. Whenever I plug in headphones the sound still comes out of the phone speakers.

 

I've tried two different sets of headphones, but have the same issue. I used a vacuum cleaner to see if there was any lint or fluff caught in the jack socket, but nothing has come out. Does anyone know if this is a known fault and if it can be fixed?

 

Thanks

Pioneer
Message 3 of 6
47 Views
Message 3 of 6

Re: Headphones do not work

A repair probably is due.

I advise you to get in touch with Sony Support.

The support app on your phone will lead you the way.

 

And yes, it can be fixed. Preferably by Sony.

On youtube you'll find howto do it yourself.

I wouldn't advise you to do so.

You'll probably end up with more trouble and lose your warranty as far as you're still entitled to.


who knows knows
who doesn't doesn't
Talent
Message 4 of 6
38 Views
Message 4 of 6

Re: Headphones do not work

You might also try using "canned air" to blow into the socket, rather than attempting to vacuum debris out. 

Pioneer
Message 5 of 6
32 Views
Message 5 of 6

Re: Headphones do not work

@pseudonym

Smart idea!

I cannot give multiple kudo's, so I post them this way.


who knows knows
who doesn't doesn't
Message 6 of 6
18 Views
Message 6 of 6

Re: Headphones do not work

Enough to advise the poor user all sorts of nonsense! Headphone failure is not a mechanical problem, but a software problem! I did the same after upgrading to Oreo 8.0 read on this forum. Then, after three months of correspondence on this forum firmware fixed and my headphones are working again, but many types of headphones do not work so far. Write here in the forum the type of their headphones and torment the moderators, so they reported your problem to Sony.

N.B. If you insert into the connector of your smartphone the cheapest Chinese headphones 99% that they will work.